There are many nuances to the Privacy, Security, and Compliance game,
not the least of which is controlling access to computer systems on networks that
contain Protected Health Information (PHI).
There are three simple things that will greatly improve the privacy, security and
compliance of any office. Implementing them into your environment in
such a manner that work flow efficiency will not be negatively affected, is the
critical component in getting users to willfully accept these changes.
Tailoring security and compliance systems in such a manner that will
not break the “bank”, and allow the staff to practice without tying their
hands is the critical nirvana that must be achieved.
Yesterday, we implemented three of these controls.
1. Clearing the last User ID from the screen.
2. Setting the screen saver to lock after 15 minutes.
3. Implementing login screen messaging.
Most office staff is very concerned about security. However, making those screen time
out locks so short causes assistants and doctors to have to re-glove if they
have to re-authenticate every fifteen minutes. Handcuffing the
staff this way is an unacceptable intrusion in the workflow and
efficiency.
Here are some tools to help us accomplish our goal of providing
Dental and Medical offices with practical methods of Privacy,
Security and Compliance implementation:
- Studying the actual office work environment, work flows and unique elements on an individual office basis.
- Creating a tailored security controls implementation plan from the study findings.
- Use creative approaches such as bio metric, proximity and other technology solutions to improve not
hinder office productivity. - Listen to the staff input and feedback while tuning the approach to arrive at a functional solution.
This methodology fosters trust within the system and ultimately improves the patient care experience.
You really should contact Action Datatel so your office can get on schedule for improving privacy, security,
and HIPAA compliance. Call 541-494-2099 right now!